1. Delivery Type (Digital Products Only)
MySmartUp only sells digital downloadable products.
No physical items are shipped.
All digital products are delivered through the following methods:
- Instant Download Page – Immediately after successful payment
- Email Delivery – A secure download link is sent to the customer’s registered email
- Customer Dashboard Access – Users can log in anytime to re-download previously purchased items
Customers receive their digital products automatically without any manual processing.
2. Delivery Time
Digital orders are delivered:
⏳ Within 0-5 minutes after payment confirmation
(Usually instantly via email and on-screen download link)
If the email does not appear within 10 minutes, customers are advised to check:
- Spam / Promotions folder
- Correct email entry during checkout
Or they may contact us at info@mysmartup.in for quick assistance.
3. No Physical Shipping Required
Since MySmartUp provides digital goods only, there are:
- ❌ No courier charges
- ❌ No shipping timelines
- ❌ No physical delivery
All purchases are fulfilled digitally.
4. Failed / Delayed Delivery Situations
Digital delivery may delay only in rare cases:
- Server delay
- Incorrect email address
- Payment stuck in pending/processing
- Internet connectivity issues
In such cases, MySmartUp ensures manual delivery within 24 hours.
5. International Customers
Digital delivery works globally, since the product is accessible via:
- Dashboard download
No additional fees apply unless the customer’s bank/payment provider charges currency conversion.
6. Taxes & Duties
Digital products are not subject to import duties or physical shipping taxes.
Any payment charges applicable are the customer’s responsibility.
7. Contact Information for Delivery Help
For any delivery-related concerns, customers may contact:
Email: info@mysmartup.in
Address: A 14, Street No.1, Krishna Nagar, Modinagar, Uttar Pradesh 201204
